Do I have to pay for customs charges on my orders?
Unfortunately, AngryMama™ is unable to determine what customs charges may be applied to overseas shipments. All customs charges (if any) are applied at the discretion of the carrier and local laws. All customs charges will be payable by the customer and will not be covered by AngryMama™. For more in-depth information, we would suggest contacting your local customs office.
What if I have not received my order?
If an item from your order is yet to arrive, please be patient as it is most likely being shipped from one of our global warehouses. Feel free to contact us at support@angrymama.co for an update on the status of an order.
How can I pay for my order?
AngryMama™ has got your back! We accept the following payments: PayPal and credit or debit card.
Is it safe to order online?
You can rest assured that shopping with AngryMama™ is safe. We use the most up-to-date security systems and encryption software to ensure your details are kept safe and secure.
Can I make changes to my order?
Unfortunately, once you have placed your order it is not possible to amend any details, our warehouse team receive orders directly and will have already started processing your order.
What should I do if I receive an incorrect or faulty item?
We are sorry to hear that your order has been unsatisfactory and we thank you for bearing with us. Please send us a message at support@angrymama.co with your order number, the name of the product or product code of the item you were supposed to receive, and any further details you wish to include. We will be in touch within 3 business days to resolve your issue.
Can I exchange an item?
Unfortunately, we are currently unable to process exchanges. You can return your item to us and place a new order to receive the item of your choice. Please see our returns policy and follow the process.
Do you ship worldwide, and how much does it cost?
Yes – we ship worldwide. We offer USA and International customers free shipping with tracking.
What are your delivery times?
Standard Shipping Times:
- USA and Canada: 3 – 20 days
- Oceania: 3 – 20 days
- Europe: 3 – 20 days
- Latin America: 3 – 26 days
- Other countries: 3 – 30 days
(Most of the time our parcels are delivered within 10 days on average but it all depends on many factors we do not control.)
Processing Times:
Orders can sometimes take 1-5 working days to process after placing the order before shipping out.
Where can I find my tracking number?
When your items are shipped out, you should receive a notification from us via email providing you with a tracking number.
If you haven’t received one or if the tracking number doesn’t work, please contact us and we’ll fix it!
If you need more detailed information, please send us an email at support@angrymama.co and we’ll help you out!
Unexpected Delays
In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over.
What is your return policy?
Customer satisfaction is our priority which is why we offer a 30 days risk-free guarantee from the moment you receive the item!
If you don’t have a great experience for any reason, we will do whatever it takes to make sure you are totally satisfied with your purchase.
How do I return an item?
We offer returns for products that are either defective or damaged during shipping.
To return an item, contact us at support@angrymama.co asking for a return.
If you are unsatisfied with your order, please contact us and we will do our best to help you out!
